DVP Product & Innovation  ·  Kotak Securities

Harsh Kumar Sharma

AI-first Product Leader  |  ₹1000 Cr GMV  |  BFSI & Fintech  |  0→1 Builder

11+ years building and scaling products across BFSI, Fintech & SaaS. Pioneered GraphRAG-powered conversational AI at Kotak Securities. Deep expertise in 0→1 product building and enterprise GTM.

₹1,000 Cr+ GMV Driven Safexpay · Payments
₹150 Cr+ AUM Growth Kotak · Stockcase
₹36 Cr GMV in 3 Months MedTrail · HealthTech
11+ Years Experience BFSI · SaaS · HealthTech
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GraphRAG · Conversational AI
₹1000 Cr GMV
0→1 Product Building
LLM Evaluation Frameworks
Enterprise GTM
BFSI & Fintech
RAG Pipelines
P&L Ownership
KYC/KYB Systems
Kotak Securities
Safexpay · Increff
Multi-turn Dialogue
GraphRAG · Conversational AI
₹1000 Cr GMV
0→1 Product Building
LLM Evaluation Frameworks
Enterprise GTM
BFSI & Fintech
RAG Pipelines
P&L Ownership
KYC/KYB Systems
Kotak Securities
Safexpay · Increff
Multi-turn Dialogue
Harsh Kumar Sharma

About

AI-first Product Leader,
Builder & Strategist

AI-first product leader with 11+ years building and scaling products across BFSI, Fintech & SaaS. Pioneered GraphRAG-powered conversational AI (Neome) at Kotak Securities. Deep expertise in 0→1 product building and enterprise GTM — driven ₹1000 Cr GMV and ₹150 Cr AUM growth.

Based in Bengaluru. Currently DVP — Product & Innovation at Kotak Securities, leading AI product initiatives at the intersection of capital markets and generative AI.

Download Resume LinkedIn Profile →

Career

Work Experience

11+ years across BFSI, Fintech, SaaS, and HealthTech — building products from 0 to 1 and scaling them to meaningful business outcomes.

🚀

Dec 2024 – Present  ·  Bengaluru

DVP — Product & Innovation

Kotak Securities

  • Defined product vision and roadmap for Stockcase — accelerated AUM by ₹150 Cr; launched 2 premium subscription products generating ₹50L revenue within 15 days
  • Pioneered Neome — GraphRAG-powered conversational financial screener featuring multi-turn dialogue management, intent detection, entity extraction, and LLM-based automated financial report analysis
  • Designed LLM evaluation framework and prompt engineering guidelines; defined RAG pipeline architecture, latency SLAs, and conversation quality benchmarks for production-grade AI
  • Redesigned SIP onboarding flow — reduced rejection rates by 10%; implemented SEBI RA & RIA regulatory framework (100% compliance); revamped analytics stack via Mixpanel
  • Built and mentored a high-performance cross-functional team of 5, fostering an agile culture of rapid iteration and delivery
💳

Feb 2022 – Dec 2024  ·  Mumbai

Senior Product Manager

Safexpay

  • Spearheaded APIx — a scalable, self-serve KYC/KYB platform handling enterprise API volumes, driving B2B and B2C onboarding across regulated financial sectors
  • Drove ₹1000 Cr GMV by architecting enterprise B2B integrations (Adani Electricity and others), managing high-volume transaction flows and multi-vendor onboarding at scale
  • Designed WhatsApp-based onboarding and a self-serve merchant portal, significantly accelerating the acquisition funnel and reducing ops overhead
  • Launched Aasaan from zero to live — India's first merchant-centric 1-click checkout; improved e-commerce penetration by 10%; reduced payment drop-off for brands like Beast Nutrition, India Craft Art & The Dried Fruit Company
  • Conceptualised and built a consolidated marketplace insights dashboard spanning Flipkart, Amazon & Shopify — enabling merchants to act on unified data
  • Partnered with Sales & GTM teams to define ICP, craft integration playbooks, and close enterprise deals — drove 3,340 qualified leads and PR coverage across 11 publications
  • Supervised cross-functional teams of 2 PMs, 1 APM, 4 MERN Stack developers, and a marketing function
📦

Jun 2020 – Aug 2021  ·  Bengaluru

Director — Product Growth & Sales

Increff

  • Reduced onboarding time by 50% by deploying LMS-driven sales enablement tools, directly improving ops efficiency and rep productivity
  • Grew US outbound pipeline by 80% via SalesIntel implementation, streamlining lead qualification and improving conversion
  • Secured enterprise clients for WMS and OMS including Levi's, Enamor, Dixcy, and Papa Brands
  • Recognised with ReTech Awards 2020, Nasscom Emerge Award, and Accenture Venture Challenge
🏥

Sep 2019 – Jun 2020  ·  Bengaluru

GM — Product & Strategy

MedTrail

  • Unlocked ₹36 Cr annual GMV within 3 months by driving end-to-end go-to-market execution across product, ops, and sales
  • Built and led a 40-member ground ops and sales team across Bengaluru and Hyderabad, driving city-level expansion at pace
  • Onboarded 200 paid doctors across 2 cities, establishing a repeatable playbook for network growth and city operations
🏋️

Oct 2015 – Sep 2019  ·  Bengaluru

VP — Product

BookYourGame

  • Drove ₹50L topline growth via Pocket Pulse SaaS platform and acquired 150 gyms through a targeted new product launch
  • Improved conversion by 40% by implementing Toolyt for sales process optimisation
🍳

Sep 2014 – May 2015  ·  Nagpur

Founder

Midnight Breakfast

  • Built a 0→1 food delivery venture addressing night-time hunger — achieved ₹1.5L Monthly Recurring Revenue within months of launch

Products

Products I've Built & Shipped

Six products across capital markets, payments, fitness, and healthcare — each tied to a real business outcome.

NEOME · AI SCREENER LIVE
₹150Cr+
AUM Growth
GraphRAG
Architecture
Multi-turn dialogue  ·  Intent detection  ·  SEBI compliant

01 · Kotak Securities

Neome — GraphRAG Conversational AI Screener

India's first GraphRAG-powered conversational screener for capital markets. Designed multi-turn dialogue architecture, intent detection, entity extraction, LLM-based report analysis, and a proprietary LLM evaluation framework. SEBI RA/RIA compliant.

GraphRAGArchitecture
100%SEBI Compliance
GraphRAGLLM EvaluationCapital MarketsSEBI
📈
STOCKCASE · PREMIUM SUBS

02 · Kotak Securities

Stockcase — RA & RIA Distribution Platform

Launched 2 premium subscription products driving ₹50L revenue in 15 days. Accelerated AUM growth by ₹150 Cr. Redesigned SIP onboarding, reducing rejection rates by 10%.

₹150 CrAUM Growth
₹50LRevenue / 15 Days
SubscriptionsBFSIMixpanel
⚡
AASAAN · 1-CLICK CHECKOUT

03 · Safexpay

Aasaan — India's 1st Merchant-Centric 1-Click Checkout

Launched India's first merchant-centric 1-click checkout from zero to live at Safexpay. Improved e-commerce penetration by 10% and reduced payment drop-off for brands like Beast Nutrition, India Craft Art & The Dried Fruit Company. Integrated UPI, cards, BNPL, WooCommerce & Shopify. Partnered with risk, compliance & engineering to own the full payment flow — merchant onboarding to checkout SDK. Generated 3,340 qualified leads; PR across 11 publications.

+10%Payment Conversion
3,340Qualified Leads
1-Click CheckoutUPIPayment GatewayMerchant OnboardingShopify
📊
MARKETPLACE INSIGHTS

04 · Safexpay

Marketplace Insights Dashboard

Unified seller analytics dashboard aggregating data from Flipkart, Amazon & Shopify. Enabled merchants to track performance, identify revenue leaks, and optimize listings from a single interface.

3Platforms Unified
B2BSaaS Model
AnalyticsFlipkartAmazonShopify
🏋️
POCKET PULSE · GYM SAAS

05 · BookYourGame

Pocket Pulse — SaaS CRM for Fitness Studios

B2B2C platform for gym operators: member management, lead CRM, revenue & scheduling, and consumer booking marketplace. Acquired 150 gyms; drove ₹50L topline; improved conversion by 40% via Toolyt.

150Gyms Acquired
+40%Conversion
SaaSB2B2CFitnessCRM

Thought Leadership

Featured Writing

Making complex AI and ML concepts accessible — written for curious minds, not just engineers.

✍️ Read more on Medium

Social Proof

What People Say

Recommendations from colleagues and leaders I've worked with.

Harsh was a core team member at BYG. His proactive nature, an unlimited reserve of energy and a knack to be persistent in all situations are qualities which stand out. Over the three years that I worked with Harsh, he adapted himself to various testing situations and eventually led the BD efforts at BYG. He is a joy to work with and I would highly recommend him.

AA

Avijeet Alagathi, CFA

Ex-Goldman Sachs  ·  Ex-Founder & Venture Capital  ·  Shastra VC

Harsh is a great team player to work with. During the 4 years Harsh has worked with me, he has led by example and has always kept his teams interest ahead of him. Harsh has energy, is reliable and has always been up to the challenge. I strongly recommend him and foresee him being an asset in his team.

DB

Devi Prasad Biswal

Ex-Goldman Sachs  ·  Cofounder & CBO  ·  1DigitalStack.ai

Harsh brings a rare sincerity to his work — he genuinely cares about getting to the root of a problem before jumping to solutions. His detail-oriented mindset and first-principles thinking make him someone you can trust with complex, ambiguous challenges. He doesn't just solve problems, he solves the right ones.

PS

Pranali Salunkhe

Head of Marketing  ·  Tata Consultancy Services

Working with Harsh at Safexpay, I saw firsthand his ability to cut through ambiguity, align engineering and business teams, and deliver with ownership. He brings a rare mix of strategic thinking and hands-on problem solving that defines strong product leadership.

RK

Rajesh Kurkute

SVP IT  ·  Shapoorji Pallonji Finance

Competencies

Skills & Expertise

🧠

Conversational AI & LLMs

  • LLM Product Design
  • GraphRAG
  • Multi-turn Dialogue
  • Intent Detection & Entity Extraction
  • Prompt Engineering
  • RAG Pipelines
  • LLM Evaluation
  • Hallucination Mitigation
  • NLP
🎯

Product Leadership

  • 0→1 Product Building
  • Product Vision & Roadmap
  • PLM & OKRs
  • Agile / Scrum
  • Market Research
  • Cross-functional Leadership
  • Stakeholder Management
  • P&L Ownership
📈

GTM & Growth

  • Enterprise Sales
  • GTM Strategy
  • Product Marketing
  • B2B & B2B2C Models
  • Pricing Strategy
  • SEBI Regulatory Compliance
📊

Analytics & Data

  • SQL
  • Mixpanel & Clevertap
  • Behavioral Analytics
  • A/B Testing
  • Cohort Analysis
🛠️

Tools

  • Jira & Confluence
  • Figma & Canva
  • Azure
  • Lovable & Loom
  • Claude & ChatGPT
  • Zapier
  • Antigravity
⚙️

Technical

  • API Integration
  • KYC/KYB Systems
  • Payment Infrastructure
  • RAG Architecture
  • Latency SLAs
Swipe to see more

Education

Academic Background

2011 – 2015

B.E. — Mechanical Engineering

G.H. Raisoni College of Engineering  ·  CGPA 7.8 / 10

📄 Patent: Brake Test Rig → bit.ly/48HfrGM

Intellectual Property

Granted Patent

Recognised by the Government of India — Patent Office.

Patent Certificate — Patent No. 393854
View Official Certificate
🏛️

Government of India · Patent Office

Patent No. 393854

Design & Development of Brake Test Rig for All Disk Brake Operated Vehicles

Application No. 354/MUM/2015
Date of Filing 03 Feb 2015
Date of Grant 31 Mar 2022 ✓
Validity 20 Years from Filing
Inventor Harsh Sharma et al.

Granted by the Controller of Patents, Government of India under the Patents Act, 1970 — in association with G.H. Raisoni College of Engineering & G.H.R. Labs and Research Centre.

Contact

Get In Touch

Open to senior AI product leadership roles, consulting, and collaboration on AI-native products in BFSI, Fintech, or SaaS.

📧

Email

hksharma.product@gmail.com
📞

Phone

+91 73488 23667
📍

Location

Bengaluru, India

💼

LinkedIn

linkedin.com/in/hksrise

Send a Message

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